Cleveland skyline

Cleveland Web Design & Website Development

Headquartered on Cleveland's west side, The Refinery has been the Premier Web Design Agency in Cleveland since 2005

Cleveland Based, Nationally Respected

We're Here to Help Our Local Cleveland Companies

  • In-house website design agency & web development company with specialized e-commerce & marketing teams
  • Partnering with businesses in the Cleveland, Ohio area for over 15 years
  • We're not only premier website developers & web designers - we also create digital strategies with our clients to help them reach their online goals
  • Giving back to our community through partnerships and free website assessments & analysis

Named Cleveland’s Fastest Growing Company in 2016

In 2016, our web development and design company was honored to receive the Case Western Reserve Weatherhead award for Cleveland’s Fastest Growing company in the upstart category. This was a proud moment for us considering all of the fantastic companies that were recognized.

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Cleveland Web Design for Local Companies

We're especially proud to have worked with our neighbors like these great Cleveland brands:

Cleveland logos

Our results aren't just local, either. We've had the honor of doing web design for some of the largest brands in the country, including Microsoft, Southwest Airlines, T-Mobile, Comcast and many others.

See more of our work!

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Our name is inspired by Our City

In 2012, we changed our name from Designing Interactive to The Refinery. There were many reasons for this change, but chief among them was to show some hometown pride. The Industrial Revolution happened here, and J.D. Rockefeller chose to make Cleveland his home. Our name plays tribute to those industrial days that put Cleveland on the map.

Giving Back to Cleveland's Communities

  • Helping Local Companies Through Covid-19 Struggles: The Covid-19 pandemic has been tough on businesses all over the country, so we decided to offer free help and website assessments to Cleveland-based companies. Read more here.
  • Free Office Hours & Consulting to Cleveland Startups & Incubators: Our executive team has spent hundreds of hours mentoring and coaching Cleveland's upcoming entrepreneurs through our support of Bizdom, StartMart, LaunchHouse, and other organizations.
  • Guest Lecturing at Local Universities: Our co-CEO's, Josh Walsh and Dave Goerlich, have been invited to speak to students at Cleveland State, Case Western Reserve University, Baldwin Wallace University and Notre Dame College.
  • Contributions to Cleveland Press: In the pursuit of a growing healthy tech industry in Cleveland, we have contributed content and research to the Cleveland Plain Dealer,, Crain's Cleveland Business, and Cleveland Magazine.
  • Supporter of Cleveland Arts & Local Non-profits: As a member of the community, The Refinery has sponsored local community arts organizations through donations and services. We're especially proud of the pro bono work we've done with The Gathering Place, a small cancer support non-profit with a big impact.

Headshot of Michael Fox from Ohio Travel Bag.

Josh and the team at the Refinery are not only good at what they do, but they also watch our back and own any project they work on. They keep close attention to all details, and they understand the emotions tied to implementing a new website or marketing strategy. They truly are partners in our ecommerce investment.

Michael Fox

Ohio Travel Bag - CEO

Headshot of Lisa Hudak from Shurtech.

I've worked with a lot of different vendors and partners in my career. I definitely think their account management, attention to detail and customer service is one of the best I've ever seen.

Lisa Hudak

Shurtech - Senior digital Marketing Manager

Headshot of Eileen Saffran from The Gathering Place.

"It is rare to find professionals who have the full package: a compassionate heart, understand and have the ability to communicate the “why” behind an organization and remain ahead of the curve in their industry. Our staff continues to value Josh and his staff’s input and guidance all provided with the highest of standards and ethics."

Eileen Saffran

The Gathering Place - Founder and Sr. Advisor

Headshot of Karl Kleinert from Intellinet.

IntelliNet is proud to have a long standing, strategic partnership with The Refinery. They share our commitment to strong business ethos, developing talented employees, and providing clients with unparalleled business results. IntelliNet and our clients have received great business outcomes on countless occasions due to their deep expertise, passion, and professionalism.

Karl Kleinert

Intellinet - CEO

Headshot of Megan Conway from Conway Group.

The Refinery has been one of my most trusted partners for over 7 years. Josh Walsh and his team not only do some of the finest work in the industry, they are people of the highest level of integrity and professionalism. No matter the project or budget, the Refinery goes above and beyond to ensure each client feels understood, respected and appreciated.

Megan Conway

Conway Group - Owner

Premier Website Design Services


User Interface (UI) Design

One of the core elements of great design is incorporating how the users will interact with the website and what their experience will be when doing so. Just because a website looks pretty doesn’t necessarily mean the design will create an optimal user experience. We pride ourselves in understanding what users are looking for and then designing around that experience, developing both a visually appealing and easy-to-use asset for any size company.

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E-commerce Strategy

E-commerce is much more than just selling products online. The most important aspect of e-commerce websites is the ability to tell your story and personally connect with your target audience so they eventually become advocates of your brand. This is where all of our e-commerce projects begin - understanding YOUR customers so we can create a custom website design or application they'll appreciate.

Agile board

User Experience Design (UX) & Customer Research

In order for us to design a website that has both a positive impact on business objectives as well as customer expectations, we need to know who those customers are and what they’re looking for. Our extensive user experience research practices and path to purchase analysis gives us the insights and data we need to design websites and applications that connect with users.

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Website Development & Custom Applications

By now it should be evident how important web design is. Website development is just as important. The development of a website involves all the pieces behind the scenes, such as the CMS, structure and coding. These elements are the foundation of the website, and we treat them as such. Every website we build is custom and of the highest caliber so it functions just as it should. There are plenty of “web development” companies that use “out-of-the-box” solutions. That’s just not us.

Our Cleveland Office Location

We were founded in Fairview Park, OH in 2001 and moved to our current location in Rocky River in 2005.


20525 Center Ridge Rd.
Suite 401
Rocky River, OH 44116

Areas in Cleveland We Serve

  • Bay Village
  • Beachwood
  • Bedford
  • Bedford Heights
  • Bratenahl
  • Brecksville
  • Broadview Heights
  • Brooklyn
  • Brooklyn Heights
  • Chagrin Falls
  • Cleveland Heights
  • Euclid
  • Fairview Park
  • Gates Mills
  • Glenwillow
  • Highland Heights
  • Independence
  • Lakewood
  • Mayfield Heights
  • Mayfield Village
  • Moreland Hills
  • Newburgh Heights
  • North Olmsted
  • North Royalton
  • Olmsted Falls
  • Orange Village
  • Parma
  • Parma Heights
  • Pepper Pike
  • Richmond Heights
  • Rocky River
  • Shaker Heights
  • Solon
  • South Euclid
  • Strongsville
  • University Heights
  • Valley View
  • Walton Hills
  • Warrensville Heights
  • Westlake
  • Woodmere