The Refinery - Cleveland Web Design Firm

Our Digital Agency

The Refinery builds marketing websites and web applications which never lose sight of the humans who use them.

A Web Design Firm in Cleveland

The Refinery builds marketing websites and web applications which never lose sight of the humans who use them. Our work has shaped products used by millions of people all over the world.

At The Refinery we believe in being partners. When you and your project succeeds, so do we. We build ambitious web applications that never lose sight of the people who use them.

We are a Cleveland based, software development and design consultancy with 10+ years of experience inspiring conversations between our customers and their customers.

Who we are.

Founded in 2001, we began as a web design firm and evolved over time to what we specialize in today - As a full digital agency. We understand that both design and development inspire each other and they need to work cohesively. The most effective way to accomplish this is by doing them in tandem.

What we believe.

We believe in offering the highest possible value to our customers. No, it’s not lip service used to win over potential customers -- it’s the truth. Our truth. Sometimes we do things in unorthodox ways. In the past, we’ve told customers they were spending too much money with us and offered less expensive options. We’ve turned down work because a potential customer insisted on a platform or process we knew could not give them the results they desired. It’s our job to advise our customers and treat them with respect. We honestly believe that we’re all in this together and treat our customers accordingly.

Who we aren’t.

There are plenty of great digital agencies out there. We get it. What sets us apart from other agencies is who we're not. We’re not the agency that’s going to tell you just what you want to hear, regardless of the implications to your business. If you’re looking for “yes” men/women, you won’t find them at The Refinery. We’re here to offer you the highest possible value. Sometimes that means challenging your ideas and working alongside you to discover alternative, more efficient solutions to your problems.

Life isn’t perfect and neither are we. But we are a group of honest, hardworking and talented professionals who look forward to working with the same type of customers, helping them to accomplish their goals and ultimately grow their businesses.

Amanda Smith
Amanda Smith
Brady Bonnette
Brady Bonnette
Brian Hart
Brian Hart
Dale Limburg
Dale Limburg
Daniel Vivacqua
Daniel Vivacqua
Dave Goerlich
Dave Goerlich
David Coffield
David Coffield
Jason Price
Jason Price
Jeremy Walsh
Jeremy Walsh
Joe Bencar
Joe Bencar
John O'Donnell
John O'Donnell
Jonathan McGaha
Jonathan McGaha
Jordan Owens
Jordan Owens
Josh Walsh
Josh Walsh
Julie Symonds
Julie Symonds
Lily Krichels
Lily Krichels
Lakshami Mahajan
Lakshami Mahajan
Lou Mastromatteo
Lou Mastromatteo
Megan Conway
Megan Conway
Megan McCoy
Megan McCoy
Nate Gilmore
Nate Gilmore
Russ Lephew
Russ Lephew

Our Team