The Refinery builds marketing websites and web applications which never lose sight of the humans who use them. Our work has shaped products used by millions of people all over the world.
Founded in 2001, we began as a design agency and evolved over time to what we specialize in today. We understand that both design and development inspire each other and they need to work cohesively. The most effective way to accomplish this is by doing them in tandem.
We believe in offering the highest possible value to our customers. No, it’s not lip service used to win over potential customers -- it’s the truth. Our truth. Sometimes we do things in unorthodox ways. In the past, we’ve told customers they were spending too much money with us and offered less expensive options. We’ve turned down work because a potential customer insisted on a platform or process we knew could not give them the results they desired. It’s our job to advise our customers and treat them with respect. We honestly believe that we’re all in this together and treat our customers accordingly.
There are plenty of great agencies out there. We get it. What sets us apart from other agencies is who we're not. We’re not the agency that’s going to tell you just what you want to hear, regardless of the implications to your business. If you’re looking for “yes” men/women, you won’t find them at The Refinery. We’re here to offer you the highest possible value. Sometimes that means challenging your ideas and working alongside you to discover alternative, more efficient solutions to your problems.
Life isn’t perfect and neither are we. But we are a group of honest, hardworking and talented professionals who look forward to working with the same type of customers, helping them to accomplish their goals and ultimately grow their businesses.
The Refinery named fastest growing upstart company in Cleveland.
At The Refinery we believe in being partners. When you and your project succeeds, so do we. We build ambitious web applications that never lose sight of the people who use them.
We are a Cleveland based, software development and design consultancy with 10+ years of experience inspiring conversations between our customers and their customers.