Our Team & Culture

We work together. We grow together. We succeed together. Our team and culture is fuel the company runs on.

Website & Software Services in Cleveland

Whether you’re looking for a partner on your next website or application project, or you’re searching for a fulfilling new career opportunity, we might be the perfect fit.

Continue reading below, and if you are still interested in hearing more about The Refinery, we encourage you to reach out!

Handsome russ

Who We Are

In 2001, we were hired by our first customer. More than 20 years later, we’ve had the pleasure of working with top companies throughout the country. How have we been able to accomplish this?

  1. Our Team Chemistry. Each person was hired for a reason and skillset, and the management team understands this. Basically, we let our people do what they do best.
  2. Our Work Ethic. We’ve all heard the saying “A chain is only as strong as its weakest link.” Everyone understands their role, and we all strive to produce the best results we can.
  3. We Are Focused. As a company, we know what we’re best at, and that’s what we do.
John lucky

What We Believe

  • We’ll only succeed if our team members are set up for success.
  • Our processes are built to create sustainable, mutual value with our customers.
  • We’re hired as experts in what we do, and that’s how we treat each project. Nobody goes into surgery and tell the doctor what to do, right?
  • Everyone’s input is important and will be heard.
  • We support each other. We’re in this together.
  • Growing as individuals is equally as important as growing as a company.
Josh presentation

Who We Are Not

  • We’re not the agency that’s going to tell you what you want to hear.
  • We are not micro-managers. We’re all adults here, and everyone expects to be treated as such.
  • We are not perfect, and we don’t claim to be. We will, however, do everything in our power to make things right if a mistake is made. Our reputation is extremely important to us!
  • We are not a cookie cutter agency. Our work is customized to be the most efficient solution for your needs.

Meet the Team Leaders

Our web application company in Cleveland continues to grow each year. Whether you’re looking for a company to partner with on your next upcoming project, or you’re interested in a great new career opportunity, feel free to reach out to any of us. We’re all happy to help!

Dave Goerlich
Brian Hart
Matt Beltz
Client Services Director