I've worked with a lot of different vendors and partners in my career. I definitely think their account management, attention to detail and customer service is one of the best I've ever seen.
Shurtech - Senior digital Marketing Manager
“I’ve never worked with an agency who put more time, effort and investment into our partnership than The Refinery. In every interaction, they’ve made life better for our team, and our clients.”
True Digital - Communications - CEO
Josh and the team at the Refinery are not only good at what they do, but they also watch our back and own any project they work on. They keep close attention to all details, and they understand the emotions tied to implementing a new website or marketing strategy. They truly are partners in our ecommerce investment.
Ohio Travel Bag - CEO
“The Refinery is a firm full of gifted and passionate user experience experts. They represent the end user well and strike a great balance between product perfection and the reality of time and budget constraints.”
Mortgage CTO - Principal
"It is rare to find professionals who have the full package: a compassionate heart, understand and have the ability to communicate the “why” behind an organization and remain ahead of the curve in their industry. Our staff continues to value Josh and his staff’s input and guidance all provided with the highest of standards and ethics."
The Gathering Place - Founder and Sr. Advisor