Latest Articles

It’s All Teamwork

When you’re part of a company that deals in client services, you’re part of a team. It’s important to remember, though, you’re not just on a team with your coworkers, but also with your clients. Every member of the team in your company - and the clients you’re all working with - is pursuing a similar end.

GDPR - Are you ready?

GDPR is a new law which replaces the existing EU Data Protection Law, created to strengthen the protection of personal data and personal rights of individuals. Once in effect, GDPR will be the source of all rules regarding the regulation of EU data.


Design is in our DNA. We live it and breath it. It inspires our creativity and sparks conversations. Below are some of our favorite community submissions around the #SpacedChallenge contest.

Last week @DannPetty from Epicurrence put forth a challenge:

Design a logo, homepage or mobile app for this fictional space travel company and win a MacBook Pro.

A Great Alternative to WordPress for Developers & Users

Most people with any sort of digital experience or knowledge have heard of WordPress, the open-source blogging platform. It’s free, fairly easy to use and there are plenty of options for templates and plugins. The question we should be asking ourselves is “Is there a Wordpress alternative out there?” In our opinion, the answer is Craft, and here’s why.

A Basic Guide to Featured Snippets

You’ve probably seen and even interacted with a featured snippet even if you don’t know what it is. Have you ever asked Google a question and when the search results appear, there’s the answer right at the top of those results? Well, that’s a featured snippet.


System Integration: We're working to create a more intuitive world and that doesn't happen without robust integrations. Looking within your daily tasks and responsibilities, how many systems do you touch that don't talk to each other? Could they? Let's talk about how that would change your world and make your company more efficient.

5 Tips For Using UX to Ensure Development Success

Your stakeholders are on board. You have your development team scheduled and ready to go. You’ve drafted requirements based on what your company says is needed. But you still have that nagging feeling that you are missing something. Something obvious.

What about your users? Will they use it… will they like it? How can you know for sure?

How To Pick A Topic For Your Blog Post

Many organizations have the best intentions in mind when it comes to the company blog.

They research how often to post, the recruit the right people from various departments to share their expertise and they utilize the marketing tactics available to them to promote the posts when they launch.

Yet those intentions can often be stalled by a very common obstacle: selecting the right topics to drive traffic and illicit dialog from their audience.

What I Learned from Goldman Sachs 10,000 Small Businesses Program

Last October, I received an invitation to apply for the Goldman Sachs 10,000 Small Businesses Program. They describe the program as “an investment to help entrepreneurs create jobs and economic opportunity by providing greater access to education, capital and business support services.”

Having no prior exposure to the program, I reviewed the curriculum and was initially unsure if I’d find value in the coursework. I felt many of the topics they covered were under control within our company and I was concerned that the content presented might be a bit more basic than I’d find useful.

What is opinionated software?

When considering buying vs. building software, there’s one crucial factor to keep in mind: How closely will the software work within our company’s operations?

There’s an ongoing debate about how opinionated this off-the-shelf software should be when developed. Many Software-as-a-Service (SaaS) companies are building their products around their own opinions of how you should run your company. This trend, called “opinionated software” is in stark contrast to “enterprise” software which can be endlessly configured, customized and tweaked with to fit your implementation.