For the last 10 years, we've helped hundreds of companies make their products more user friendly. We've worked with startups, non-profits, the Fortune 100, and everyone in-between.


vLoan: Mortgage Lending Platform

Incubated inside of a national mortgage bank, vLoan is a mortgage lending platform for a new type of borrower, millennials.

Our Challenge

Borrowers traditionally rely on bankers and realtors to educate them through the process of getting a mortgage.  Not so with millennials, who prefer to do things on their own.  Our challenge was to build an intuitive self-service lending platform for this audience.

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Coms Main

COMS: Daylight IQ Redesign

The COMS Daylight IQ application is focused on helping skilled nursing facilities assess and provide the best care possible for their patients.

Our Challenge

Create a modern, intuitive interface for COMS’s patient assessment tool.  When successful, the tool needs to intuitively guide nurses through disease and condition specific assessments to capture accurate patient data.

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Virtual Hold

The Refinery joined forces with the product development team at Virtual Hold to reimagine realtime monitoring dashboards and reporting systems for the 8th version of their software.

  • Customer Interviews
  • Rapid Prototypes
  • API Development in Ruby (on Windows)
  • Rich user interface design in Ember.js
  • Data visualizations with interactive infographics
  • Dev Ops

Electronic Merchant Systems

EMS, one of the largest merchant providers in the country, turned to The Refinery to redesign their online marketing website.

  • Information Architecture
  • Content Strategy
  • Graphic Design
  • Web Standards HTML & CSS


Founder Scott Himmel came to The Refinery to conceptualize, design and develop the initial public release of his healthy lunch service.

  • Startup Discovery Workshop
  • Prototyping
  • User Interface Design
  • Ruby on Rails Development
  • Rich JavaScript User Interface


We met with the 4 founders at ProcureLabs to help them build a minimally viable product for their product to streamline the facilitation of RFP's.

  • Graphic Design
  • Ruby on Rails Development
  • User Interface Design
  • Rich Front-End in Javascript