The Refinery - Cleveland Web Design Firm

Cleveland Web Design

Headquartered on Cleveland's west side, The Refinery has been Cleveland's premier web design agency since 2005.

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Cleveland Based, Nationally Respected

Named Cleveland’s Fastest Growing Company in 2016

In 2016, our web development and design company was honored to receive the Case Western Reserve Weatherhead award for Cleveland’s Fastest Growing company in the upstart category. This was a proud moment for us considering all of the fantastic companies that were recognized.

Web Design Projects for Cleveland-based Companies

We're especially proud to have worked with our neighbors like these great Cleveland brands:

Our results aren't just local, either. We've had the honor of doing web design for some of the largest brands in the country, including Microsoft, Southwest Airlines, T-Mobile, Comcast and many others.

Even our name is inspired by Cleveland

In 2012, we changed our name from Designing Interactive to The Refinery. There were many reasons for this change, but chief among them was to show some hometown pride. The Industrial Revolution happened here, and J.D. Rockefeller chose to make Cleveland his home. Our name plays tribute to those industrial days that put Cleveland on the map.

Built in Cleveland

Giving Back to Cleveland Communities

  • Free Office Hours & Consulting to Cleveland Startups & Incubators: Our executive team has spent hundreds of hours mentoring and coaching Cleveland's upcoming entrepreneurs through our support of Bizdom, StartMart, LaunchHouse, and other organizations.
  • Guest Lecturing at Local Universities: Our co-CEO's, Josh Walsh and Dave Goerlich, have been invited to speak to students at Cleveland State, Case Western Reserve University, Baldwin Wallace University and Notre Dame College.
  • Contributions to Cleveland Press: In the pursuit of a growing healthy tech industry in Cleveland, we have contributed content and research to the Cleveland Plain Dealer,, Crain's Cleveland Business, and Cleveland Magazine.
  • Supporter of Cleveland Arts & Local Non-profits: As a member of the community, The Refinery has sponsored local community arts organizations through donations and services. We're especially proud of the pro bono work we've done with The Gathering Place, a small cancer support non-profit with a big impact.

Website Design Services We Offer

User Interface Design

One of the core elements of great design is incorporating how the users will interact with the website and what their experience will be when doing so. Just because a website looks pretty doesn’t necessarily mean the design will create an optimal user experience. We pride ourselves in understanding what users are looking for and then designing around that experience, developing both a visually appealing and easy-to-use asset for any size company.

User Experience Research

In order for us to design a website that has both a positive impact on business objectives as well as customer expectations, we need to know who those customers are and what they’re looking for. Our extensive user experience research practices and path to purchase analysis gives us the insights and data we need to design websites and applications that connect with users.


We view web design as a culmination of relevancy, simplicity and usefulness. Every business we partner with has different visions, goals and expectations, so each web design project we complete is specifically custom to address those needs. There are many different variables that must be considered throughout the design process, and every decision can potentially be an important one. We understand how vital great design is to online success and we take that mindset into every project we agree to take on.


By now it should be evident how important web design is. Web development is just as important. The development of a website involves all the pieces behind the scenes, such as the CMS, structure and coding. These elements are the foundation of the website, and we treat them as such. Every website we build is custom and of the highest caliber so it functions just as it should. There are plenty of “web development” companies that use “out-of-the-box” solutions. That’s just not us.

Mobile Apps

With the massive increase in mobile users over the past decade, well-made mobile applications can be a huge advantage for companies looking to grow and expand. Our design agency has been designing and developing mobile apps since the start of the surge, and we pride ourselves on our ability to create applications that exceed the users’ needs. We believe that mobile apps should be treated with the same importance as traditional websites, and it’s this mentality that’s allowed us to successfully launch numerous apps for our clients.

Our Office Location

We were founded in Fairview Park, OH in 2001 and moved to our current location in Rocky River in 2005.

20525 Center Ridge Rd.
4th Floor
Rocky River, OH 44116

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Areas in Cleveland We Commonly Serve

We serve customers all over the greater Cleveland / Akron area, as well as across the country. Outside of Downtown Cleveland and each of Cleveland's Neighborhoods, we also serve:

  • Bay Village
  • Beachwood
  • Bedford
  • Bedford Heights
  • Bratenahl
  • Brecksville
  • Broadview Heights
  • Brooklyn
  • Brooklyn Heights
  • Chagrin Falls
  • Cleveland Heights
  • Euclid
  • Fairview Park
  • Gates Mills
  • Glenwillow
  • Highland Heights
  • Independence
  • Lakewood
  • Mayfield Heights
  • Mayfield Village
  • Moreland Hills
  • Newburgh Heights
  • North Olmsted
  • North Royalton
  • Olmsted Falls
  • Orange Village
  • Parma
  • Parma Heights
  • Pepper Pike
  • Richmond Heights
  • Rocky River
  • Shaker Heights
  • Solon
  • South Euclid
  • Strongsville
  • University Heights
  • Valley View
  • Walton Hills
  • Warrensville Heights
  • Westlake
  • Woodmere