The Refinery - Cleveland Web Design Firm
Client Name Featured Image

Kyocera

SGS Precision Tools, a Kyocera company, provides high tech drill bits used in a variety of industries including automotive, aerospace and medical. SGS partnered with The Refinery to replace their existing website while also custom building a new online configuration tool wizard. 

The Refinery and SGS worked together to build a modern, responsive web-based tool selection wizard that allows the end user to easily search and filter based on certain criteria in order to ensure they find the optimal tool for the job.

User Experience Design

Our design concepts and decisions are based upon strategic user research.

The most important aspect of a marketing website is the ability to connect with the user. By understanding the end users through research and experience, we are able to design websites that properly represent the company and brand, speaking directly to that company’s customer base.

We work with a multitude of businesses in various industries and understand the differences between them. View our case studies and see why details of user interface design make a difference.

Card Sorting
Card Sorting

See how your users organize content.

Information Architecture
Information Architecture

Put your content in the right order.

Personas
Personas

Understand your users wants/needs.

Research
Research

Dig into how your users work today.

User Observations
User Observations

Talk with users in their natural habitat.

Web Development

We develop websites that fuel digital growth and connect with customers.

Well-built custom websites are a key element in supporting a company’s growth initiatives, KPIs and overall digital success. By understanding a company’s internal processes and what they want to accomplish online, we are able to use our development expertise to build a custom solution that far exceeds expectations.

Good websites anticipate the users needs and help them navigate to what they need easily. But good websites also make it easy for the team powering them to make updates, change layouts and add content where they need, when they need. You shouldn't need a degree in Information Technology to add a page to your website. 

We develop websites with scale in mind, so as a company grows, the websites remain useful and relevant to the organization. Browse our case studies to the right to learn more.

API Development
API Development

Get your apps talking to each other.

Database
Database

SQL DBA support.

Dev Ops
Dev Ops

Automate your operations.

HTML/CSS
HTML/CSS

Standards based front-end development.

Javascript
Javascript

Building interactive user interfaces.

Responsive
Responsive

Design for screens of all sizes.

Ruby Development
Ruby Development

Ruby on Rails web apps.

System Integration
System Integration

New apps on your current software.

Testing
Testing

Make sure it all works as it should.

The Results

When SGS Tools was acquired by Kyocera, they were exposed to new customers, a new audience, and new opportunities.  The previous website was vastly outdated, and broken.

The new website serves as a home-base for major marketing initiatives and public relations, while showcasing their product lines in style.

"Our experience with The Refinery is what every contractor, vendor, and agency wants to replicate and try to deliver. Josh and his team are absolute professionals and execute flawlessly. Throughout the project we had a constant stream of communication pertaining to project goals and roadblocks. Everything was perfectly organized and accessible providing transparency and accountability to timelines and budgets. I cannot speak highly enough of this amazing group of people and the ROI they delivered through truly innovative thinking and sublime customer service.”

- Tim Stephens - Kyocera SGS Precision Tools